We strive to make our billing process clear to all patients. This page should answer many of the Frequently Asked Questions about the bills associated with our clinic, surgery center, and contracted providers. If you have questions about billing not answered here, please call our billing department at 425-284-0660 or email

What insurance carrier plans does OrthoWashington accept?

Click to read: Approved Insurance Carriers (PDF)

What will my insurance cover?

Coverage depends on your insurance plan. We strongly encourage you to contact your insurance company before seeking care to verify your coverage. Your insurance company may ask for our tax ID numbers:
Washington Institute Orthopedic Center (surgery): 91-2087449
WashingtonInstitute of Sports Medicine (clinic) : 91-1921733

What if I can't afford my insurance deductible?

Some patients may qualify for CareCredit  to help pay their deductible for carer received at OrthoWashington. To see if you qualify and apply for this assistance, visit the CareCredit website at:

What bills should I expect to receive for my surgery or clinic care?

Surgery patients will receive invoices from:
‍• Washington Institute of Sports Medicine for the surgeon and surgery staff services
Washington Institute Orthopedic Center for the surgery center facility
Matrix Anesthesia for the anesthesiologist and required supplies

You may inadvertently receive an invoice from Compression Solutions. If so, do not pay the invoice but call their office at 877-744-1078 and explain that this expense has already been covered.

How do I make an online payment?

To make a secure payment for an invoice or invoices received from Washington Institute Orthopedic Center and/or Washington Sports MedicineAssociates, click on the appropriate button below. If you wish to make payments to both entities, begin with one and a link will be provided during the payment process to make a payment to the other.

What should I do if OrthoWashington does not accept my insurance plan?

OrthoWashington can only provide care to patients covered by approved insurance plans. We encourage you to seek care through an in-network provider approved by your insurance plan.

What if I have a question about my anesthesia bill from Matrix Anesthesia?

Call Matrix Anesthesia direct at 425-822-8888.

Who can I talk to if I have a question about my bill?

Please call our billing department at 425-284-0660 or email