Washington Institute Orthopedic Center is the surgery side of our practice. We want your surgery to go as smoothly and successfully as possible. To prepare for your surgery, please review and complete the following steps:
Step Two - Insurance and Financial Arrangements
While we do our best to assist you any way we can, you are responsible for understanding your specific insurance coverage. Whether you have commercial insurance, Medicare, or Medicaid, we recommend that you contact your carrier in advance to clarify your benefits, determine if the doctor and the facility are both covered “in network", and determine if any pre-certification is required. Click here to read our FINANCIAL PAYMENT POLICY.
We accept insurance from most major carriers. However, there are some we do not accept. CLICK HERE to view our list of APPROVED INSURANCE CARRIERS and contact your insurance carrier to verify your plan coverage.
We will confirm your insurance coverage and contact you via phone and mail prior to you surgery to clarify what will be your financial responsibility, if any. When you have any questions, we encourage you to call our billing office at (425) 284-0660 or email us at firstname.lastname@example.org.
Step Three - Complete the Necessary Forms
Click here to download, print, and read our SURGERY PATIENT GUIDE (PDF). Attached to this guide you will find our Financial Agreement, Notice of Policy Regarding Advance Directives, and Pre-Operation Questionnaire, all of which you will need to read, complete, sign, and return to our office prior to your surgery.
Let us know if you have any questions about these forms and documents.
Step Four - Your Surgery Day
Be sure to arrive at our Surgery Center on time to complete any outstanding paperwork and make final preparations for your surgery.
You will be asked to read our NOTICE OF PRIVACY PRACTICES (click here to preview PDF) and sign an acknowledgment of your receipt of this information in our office.
It is very important for you to report any previously unlisted medications you are taking (including dosage and frequency) or changes to the dosage or frequency of medications you have already reported.
It’s also important to inform us of any unreported surgical procedures you may have received since your last visit to our office.
Step Five - After Your Surgery
Our nurses will give you and the person taking you home from your surgery verbal and written discharge instructions. It’s very important that you follow these instructions to manage post-surgical pain and promote a quick recovery. You may also receive printed post-operative rehabilitation protocols to assist with your healing and recovery. A list of printed material you may receive after surgery is listed below.
Thank you for choosing Washington Institute Orthopedic Center / OrthoWashington for your orthopedic care. We are dedicated to your care and healing.
Washington Institute Orthopedic Center are responsible to provide you safe and competent care. Whenever possible, you should communicate any complaint or concern about your surgery care with our surgical center administrator, Cari Starcevich, at email@example.com or (425) 820-1221.
Anyone who has concerns about care received at our facility may also contact the following agencies:
Mail: HSQA Complaint Intake
PO Box 47857
Olympia, WA 98504-7857
This number is on a 24 hour-7 day a week message machine. A registered nurse will return your call Monday through Friday, 8:00 AM to 5:00 PM.
Office of the Medicare Beneficiary Ombudsman: www.medicare.gov/ombudsman/resources.asp
Medicare help and support: 1-800-MEDICARE
Joint Commission (JCAHO)
Mail: Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Monday through Friday, 8:30AM to 5:00 PM Central Time
You can access patient surgery forms, information, and discharge instructions from our website at this link:
PATIENT FORMS AND DOCUMENTS
OrthoWashington in Kirkland, WA is a premiere orthopedic practice and surgery center with surgeons and doctors serving patients in the greater Bellevue and Seattle areas.
Disclaimer: The information contained herein is compiled from a variety of sources. It may not be complete or timely. It does not cover all diseases, physical conditions, ailments or treatments. The information should NOT be used in place of visit with your healthcare provider, nor should you disregard the advice of your health care provider because of any information you read in this website.